When you open a Stake account, it's important to keep it as safe as possible. During signup you’ll be prompted to enter and confirm your mobile number, so we can send you a code whenever you log into your account.
We recommend upgrading from two-factor authentication (2FA) using your mobile number (via SMS) to 2FA via an authenticator app.
Here’s how:
Log in to Stake App or Web
Go to More > Settings > Security > Account verification
Download an authenticator app onto your phone (like Google Authenticator or Authy)
On your authenticator app, add a new account
Scan the QR Code (or enter the 16-digit key)
Go back to Stake and enter the code generated on your app
How do I disable my 2FA?
If you have lost access to the device that contains your two-factor authentication (2FA) and need to have this changed in order to access your account, please get in touch with support immediately here.
