To keep your account as safe as possible, we strongly recommend enabling two factor authentication.
This adds another layer of security to your account & ensures that, when you log in or make a withdrawal, it's really you using your account.
Setting up 2FA
- Simply sign on trading.hellostake.com (make sure you're on the web and not the app!)
- Visit your Profile Page and follow the prompts in the "Advanced Security Settings (2FA)"
- Download an Authenticator App onto your phone (like Google Authenticator or Authy)
- On your Authenticator App, add a new account
- Scan the QR Code (or enter the 16 digit key)
- Go back to Stake and enter the code generated on your app
Boom! You just upgraded the security on your account.
Disabling 2FA
If you have lost or broken the device that contains your two-factor authentication and need to have this disabled in order to access your account, please get in touch with support immediately by clicking here.
